Privacy Policy

How FigJam Softwares collects, uses, and protects your information

Last updated: March 24, 2025

Introduction

FigJam Softwares ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website figjamsoftwares.com, use our services, sign up for our newsletter, or interact with us in other ways.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personally identifiable information, such as:

  • Email addresses (when you subscribe to our newsletter)
  • Names (if provided in contact forms)
  • Contact information (if you reach out to us)

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our website, including:

  • Browser name and version
  • Operating system
  • IP address
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Other statistics

How We Use Your Information

We use the information we collect in various ways, including to:

  • Send newsletters and updates about our games (including development progress, beta access opportunities, and release information)
  • Respond to your inquiries and fulfill your requests
  • Improve our website and user experience
  • Monitor and analyze usage and trends
  • Notify you about changes to our service
  • Provide technical support for our products

Newsletter Communications

If you subscribe to our newsletter, we will use your email address to send you information about:

  • Game development updates
  • Beta testing opportunities
  • Game releases and updates
  • Company news related to our games

We typically send these communications on a monthly or bi-monthly basis. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work (such as email service providers).
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use industry-standard security measures including encryption, firewalls, and secure server infrastructure to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

For newsletter subscriptions, we will retain your email address and related information until you unsubscribe or request deletion of your data. After unsubscription, we may retain minimal records for legal and compliance purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

Your Rights

Depending on where you reside, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You can request copies of your personal information.
  • Right to Rectification: You can request that we correct information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You can request that we erase your personal information under certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your information under certain circumstances.
  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request that we transfer the data we've collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Allow the website to remember choices you've made in the past.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

For significant changes, we will make reasonable efforts to provide notice before the changes take effect, such as by sending an email to newsletter subscribers or displaying a prominent notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy or your personal data, please contact us at:

FigJam Softwares

Salaberry-de-Valleyfield, J6S 5W2

Canada

Email: contact@figjamsoftwares.com